Gemserv’s business is making markets work

We advise on, define and implement regulatory structures and governance frameworks and we work with the market-level bodies that set standards, establish and promote best practice, and accredit participants.

Gemserv works only at the market level. This is essential in ensuring that all participants have confidence in the independence of our recommendations and our services. Please take a moment to review this site and learn about our capabilities.

Recent News:

Scottish Water Market goes live... Read the Utility Week article.

Gemserv is the central system operator for the independent Central Market Agency in Scotland.

Read Gemserv's case study on Water Competition

Recent News:

Gemserv achieves ISO 27001 Certification.

Commitment to client and company information security is paramount at Gemserv. This dedication is reflected in our Information Security Management System, which has achieved ISO 27001:2005 accreditation, a robust audit and certification scheme. The standard encompasses people, processes and IT systems, it steers the company along a quantifiable path of assessments and improvements.

Recent News:

Gemserv is committed to acting to address key sustainable development challenges, driving the business towards true environmental efficiency through mitigating its environmental impacts and taking the business beyond carbon neutrality.  We achieve this through working with business partners and communities to increase resource efficiency and reduce carbon emissions.  As such our Environmental Management System has been awarded BS8555, Phase 3 through the Institute of Environmental Management and Assessment ACORN scheme.