Scheme Management

We design, develop and manage assurance schemes for some of the most significant industry initiatives including smart metering and retail market entry.

Our Scheme Management services

We develop and implement governance frameworks, processes and procedures across sectors.

Our insight into what works well and the methods and tools to achieve consensus – often across many different stakeholders – helps clients establish, develop and improve governance.

We provide advice on issues including the setting up of central market arrangements, operation of codes across different jurisdictions and market entry requirements.

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A trusted service provider to:

Making competition

work effectively

Good governance isn’t simply about laying down and enforcing the rules to make sure a market works – it is also about stimulating innovation and enabling change to benefit consumers.

Integrity is essential to make sure key regulatory decisions are made in an informed way and that stakeholders buy into them.

Finding the right balance between protecting consumers yet opening markets to new entrants is crucial, especially in areas such as energy where technology is transforming the electricity sector into a smart system.

That’s where Gemserv’s expertise comes into play – we collaborate with all stakeholders to ensure regulated markets deliver the desired outcomes for policymakers, regulators and consumers.

Our governance services allow fair, dynamic and innovative market arrangements to be established, giving participants a voice in developing the policies and regulations that govern their activities and allowing everyone to compete on a level playing field.


MRASCo was established 21 years ago and the energy industry has come a long way since then.

Under the stewardship of the Master Registration Agreement (MRA) the lights have stayed on across the UK for over two decades and it will continue to play a key role in the development of the Retail Energy Code (REC).

Gemserv and MRASCo are proud to share our short documentary – SWITCH – which celebrates the successes of the MRA.


Scheme Management Work

Faster Switching

With more than 34 million enquiries each year to ECOES, the electricity switching system, we are enabling and supporting faster switching.

GB Smart Meter Rollout

We are supporting the rollout of 54 million smart meters, placing control of energy consumption firmly in the hands of the consumer, reducing energy bills.

Keep gas flowing

We administer the Uniform Network Code for the Independent Gas Transporters, helping to harmonise and streamline the way they interact with each other.

Getting smart meters connected

If smart meters can’t connect to a Home Area Network (HAN) the Alternative HAN Company steps in to make sure those homes and businesses can still receive smart services.