Consultation on Proposed New Switching Arrangements

Gemserv are responding to Ofgem's consultantion on the Proposed New Switching Arrangements. In our response we have responded to a number of your specific questions in the attached Annex and outline below the key points we wish to make.

Consultation on Proposed New Switching Arrangements

Gemserv are responding to Ofgem’s consultation on the Proposed New Switching Arrangements.

In our response we have responded to a number of Ofgem’s specific questions in the attached Annex and below have outlined the key points we wish to make.

Gemserv is ready for change and has over the past few years been actively engaging in the debate for a positive transformation. Our thought leadership on codes and their governance has articulated how that change might come about and we have been strong advocates for a transition towards code consolidation, not for its own sake, but as a means to deliver benefits for the industry and its customers.

This not just about ‘words’, but taking real and progressive action as necessary. This is why we entered into a collaboration with Xoserve to help support delivery of a Market Intelligence Service (MIS), which we anticipate will make a key contribution to the reliability quotient of the switching process. We look forward to working with Ofgem and our industry stakeholders to realise that vision. Similarly, with respect to the Retail Energy Code (REC), we are firmly of the view that this should not be held back by established thinking or ways of working.

This not just about ‘words’, but taking real and progressive action as necessary. This is why we entered into a collaboration with Xoserve to help support delivery of a Market Intelligence Service (MIS), which we anticipate will make a key contribution to the reliability quotient of the switching process. We look forward to working with Ofgem and our industry stakeholders to realise that vision.

To read the full response please click below:

Gemserv response to Delivering Faster and More Reliable Switching: Proposed New Switching Arrangements

 

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