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Thought Leadership Papers.
From Faster Switching to a Retail Energy Code
21st February 2017
In December 2015, Gemserv published its thought leadership paper on code governance arrangements. Since that date, the CMA published its final report (24th June 2016) following its energy market investigation. With the possible exception of licensing of code administration, remedies were very much aligned with our thinking i.e. focusing on a Consultative Board, strategic oversight of change across the energy sector, and greater transparency via a strategic plan.
10 years from now, whilst we cannot be exactly sure what the energy sector will look like, we can be certain it will be significantly different from today. Interconnected and renewable technology solutions, against a smart metering backdrop, will drive the coming of age of the prosumer (where the role of producer and consumer begins to blur and merge). Indeed, Ofgem have themselves recognised the challenge to explore emergent thinking on the types of energy sectoral changes and innovation we may see, under Ofgem’s Future Insights Programme.
On the immediate horizon for retail consumers are the smart meter roll out programme and Ofgem’s Faster Switching Programme. As we move into the Detailed Level Specification Phase (DLS) for faster switching, Ofgem is considering where to house the governance that will ultimately support faster switching (live in 2019). On 19th January 2017, Ofgem published its Request for Information (RFI) to help assess and cost the solution design options. This will lead to a consultation around August 2017.
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Tony brings over 30 years of energy market experience, including the management of large customer contact centres, business change/architecture design,... Read More From Tony Thornton
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