The experience of the energy sector, which has been fully open for competition since 1998, highlights the potential scale of change involved. The fact that last year saw the highest switching rate among UK households in four years underlines how that market continues to evolve almost two decades on.
Where there is change, there is also opportunity and the introduction of a market for water means up to 1.2 million business customers will potentially be looking to switch to a new supplier.
This paper examines the background to the current UK water market and the challenges and opportunities for new entrants. It also looks at the benefits of different business models and market approaches and highlights the steps which need to be taken.
Click the link below to download this paper: