Gemserv welcome the opportunity to respond to this consultation and thank the Department for Business, Energy & Industrial Strategy for consulting further on the transition towards a smart energy system.
Our response draws heavily from the unique insights and energy market experience gained from delivering multiple Smart Energy programmes, across the electricity, gas, water and Internet of Things (IoT) markets.

As an expert provider of professional services enabling the energy market transformation and data revolution, our consultancy services cover a wide range of smart energy policy and regulatory aspects, including: market design, governance, smarter markets, assurance, information and cyber security. We are at the heart of the fundamental market reforms already underway and have experienced first-hand the challenges and opportunities that arise from a dynamic and flexible smart energy system.

You can read our full response below, however we would like to highlight three main points here:

  • Development of a national programme to transition to a smart energy system and establish Demand-Side Response (DSR) for smart appliances will require an interoperable solution. Interoperability is key in order to make DSR work across all relevant parties: energy suppliers, Distribution Network Operators (DNO), etc.
  • Devices that are capable of performing DSR have the ability to impact the grid and therefore must be appropriately secured. The information and cyber security, and data protection of devices should be in line with the Network and Information Systems (NIS) regulation and General Data Protection Regulation (GDPR) as a minimum.
  • Consumers should be able to clearly differentiate between smart appliances that have full DSR capabilities, and ones that simply offer other ‘smart’ functionality. A label can be used to communicate the (clearly defined) benefits of the specific DSR functionalities to the consumer.

To read the full response please click on the link below:

Our Response to the Proposals regarding Smart Appliances Consultation


Article Author.

Sean Gulliford

Head of Connected Devices
Sean Gulliford heads up our Connected Devices team. He holds a B.Eng(Hons) in Digital Systems Engineering, a M.Sc in Machine... Read More From Sean Gulliford

Matthew Knight

Head of Connected Markets
Matthew is a well-connected, results-focused Head of Connected Markets, with a proven track record of securing and delivering commercial contracts... Read More From Matthew Knight

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