Chirag joined Gemserv with over 10 year’s professional experience, starting off as a Personal Banking officer with Barclays Bank where he gained rich experience in Financial and banking industry codes and regulations.
Later on, he moved to BT Retail and worked with them for 6 years and left as Team Manager, it was during his tenure with BT Retail he excelled in customer service skills, managing the KPI’s and deliverables required for telecom industry. From there he moved to BT Global Services where alongside managing the Network Operations Centre for some prestigious clients for BT, he was the central point for leading and managing BT Global Services APAC security and certifications team. For the last three years he is working in different markets of Information Security, Quality management systems and Risk Management.
As a Management Standard Consultant, Chirag is involved in managing the overall management of Quality Management, Information Security, Energy Management and Environment Management at Gemserv, as well as managing overall compliance and governance of data protection and companies internal quality policies.