Helen is an experienced regulatory and delivery manager with over 20 years’ experience within the energy industry. She is currently working as a Delivery Manager within Gemserv supporting a number of projects with business process, regulatory insight and review and strategic thinking. She is a confident and skilled communicator and has experience in leading and drafting consultation responses including Ofgem Formal Investigations with a proven ability in influencing both internal and external stakeholders 

Prior to joining Gemserv Helen was a Senior Regulatory Manager for E.ON leading on a number of industry  initiatives including Ofgem Switching Programme, Energy Switch Guarantee and Smart Metering. She was also contract manager on a number of Industry Codes including MRA, DTSA, DCUSA and GDAA. She has worked extensively in energy policy within the UK and overseas including outsource operations in India.