An experienced IT Security professional with 20+ years’ IT arena experience, Mark joined Gemserv as a Principal Consultant / QSA in October 2013; and is one of the companies Lead QSA’s responsible for delivering PCI DSS assessments and consultancy to the Gemserv client base. A PCI DSS Compliance Audit Specialist, who can translate client business needs into a controls environment; experienced with compliance touch points for retail, Insurance, call centres, hotels and IT Service Provider applications operations with a proven track record.
Mark is the Gemserv Information Security Team Line manager responsible for a team of 9 consultants who have delivered Gemserv’s best ever Info Sec results in 2018, and as the Team Manager; created a synergy and built the team culture and consensus to move operations and projects forward and improve client delivery and retention.
Prior to moving Gemserv Mark held a QSA Consultancy position for IRM plc, PCI Project Manager for Monarch Airlines and IT Compliance Manager for Merlin Entertainments Group. He has been working in the compliance and information security area and heavily involved in PCI DSS since 2009, with over 20 years of experience as an IT Professional, maintaining current QSA and CISM certifications.